Privacy Policy

Last updated: 01 January 2026

This Privacy Notice for Metson World ("we", "us", or "our") describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services").

  • Visit our website at https://metson.co.za or any website of ours that links to this Privacy Notice
  • Engage with us in other related ways, including any marketing or events

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have questions or concerns, please contact us at 2118.

Summary of Key Points

What personal information do we process?
We may process personal information depending on how you interact with us and the Services.

Do we process sensitive personal information?
No, we do not process sensitive personal information.

Do we collect information from third parties?
No, we do not collect any information from third parties.

How do we process your information?
We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.

In what situations do we share personal information?
We may share information in specific situations and with specific third parties.

How do we keep your information safe?
We use organisational and technical measures to protect your information, but no system is 100% secure.

Your Rights
Depending on your location, you may have rights regarding your personal information.

Table of Contents

  1. What information do we collect?
  2. How do we process your information?
  3. When and with whom do we share your personal information?
  4. Do we use cookies and other tracking technologies?
  5. How long do we keep your information?
  6. How do we keep your information safe?
  7. Do we collect information from minors?
  8. What are your privacy rights?
  9. Controls for do-not-track features
  10. Do other regions have specific privacy rights?
  11. Do we make updates to this notice?
  12. How can you contact us about this notice?
  13. How can you review, update, or delete your data?

1. What information do we collect?

Personal information you disclose to us
In Short: We collect personal information that you provide to us.

The personal information we collect may include:

  • Names
  • Phone numbers
  • Email addresses

Sensitive Information: We do not process sensitive information.

Information automatically collected
In Short: Some information such as your IP address and device characteristics is collected automatically.

This may include:

  • IP address
  • Browser and device characteristics
  • Operating system
  • Language preferences
  • Referring URLs
  • Usage data

We also collect information through cookies and similar technologies.

Log and Usage Data
Service-related diagnostic and performance information collected automatically.

Device Data
Information about the device you use to access the Services.

Location Data
Information about your device's location. You can disable location access via your device settings.

2. How do we process your information?

  • Facilitate account creation and authentication
  • Manage user accounts
  • Evaluate and improve our Services and marketing
  • Identify usage trends

3. When and with whom do we share your personal information?

Business Transfers
We may share or transfer your information during negotiations of mergers, sales, financing, or acquisitions.

4. Cookies and Tracking Technologies

We may use cookies, web beacons, and pixels to maintain security, prevent crashes, fix bugs, save preferences, and assist with site functions.

Google Analytics
We may share your information with Google Analytics to analyse use of the Services. You can opt out at: https://tools.google.com/dlpage/gaoptout

5. How long do we keep your information?

We keep your personal information only as long as necessary for the purposes described in this Privacy Notice or as required by law.

Retention Factors

  • Service need
  • Account status
  • Legal duties
  • Disputes and enforcement
  • Security and fraud

6. How do we keep your information safe?

We implement appropriate technical and organisational measures, but no system is completely secure.

7. Do we collect information from minors?

We do not knowingly collect data from children under 18 years of age.

If you believe we have collected such data, contact us at info@metson.co.za.

8. What are your privacy rights?

You may review, change, or terminate your account at any time.

Withdrawing Consent
You may withdraw consent by contacting us.

Account Information
Contact us to review, update, or terminate your account.

9. Controls for Do-Not-Track Features

We do not currently respond to Do-Not-Track browser signals.

10. Regional Privacy Rights (Republic of South Africa)

You have the right to request access to or correction of your personal information.

The Information Regulator (South Africa)
Email: enquiries@inforegulator.org.za

11. Updates to This Notice

We may update this Privacy Notice from time to time.

12. Contact Us

Metson World
P.O Box 1005, Cresta
Johannesburg, Gauteng 2118
South Africa
Email: info@metson.co.za

13. Reviewing, Updating, or Deleting Your Data

You may request access to, correction of, or deletion of your personal information by submitting a data subject access request.